In week 8 lecture class, we have learnt 2 chapters, Learning Organisation and Knowledge Management Tools. Learning Organisation not so important , so Ms Fatimah just briefly go through only. In this chapter we have learnt 1) how to describe different component technologies found in KM. 2) To explain different technologies for capturing, organising, storing, and sharing new knowledge. 3) to contrast the functions of different component technologies. 4) To select appropriate KM technologies for particular needs.
After this chapter, we know the intelligent filtering agents are a KM technology that can help address the challenges of information overload by selecting relevant content and delivering this in a just-in-time and just-enough format. A knowledge repository will often be the most frequently used and most visible aspect of a KM technology. KM technologies help support emergent phenomena involved in the creation, sharing, and application of valuable knowledge assets.
1 question in this chapter will come out in final exam. :)